FAQs


Shipping Info:

Standard shipments take up to 5 business days to ship out(unless otherwise noted in product description) via USPS and 1-3 business days to arrive within the U.S. You will also receive a tracking number once your order has shipped. (INTERNATIONAL SHIPPING TIMES VARY)
Be advised that 2 iLL Clothing is not responsible for wrong shipping addresses given at time of order nor any stolen packages once they are confirmed to have been delivered. 
 

Return/Exchange Policy:

All Sales are final. We truly want you to be happy with your purchase and encourage using discretion at the time of purchase. If for some reason you are unsatisfied with your purchase, you must contact us within 5 days of your delivered order to discuss a possible solution. Customer service can be reached via email info@2illclothing.com

 

Our Policies:
- Customers will be responsible for all shipping costs. Unless the item(s) received were damaged or the wrong item(s) sent, in this case we will refund you for the shipping cost.
- All returns must be sent back within 10 days of receiving package & sent in original packaging, with tags and in new condition.

**NO REFUNDS FOR SALE ITEMS.

**We do not accept Exchanges

- We do not accept international returns, including Canada.
- Refunds are typically received within 2 weeks from the time that you mail them. Once we receive your return in our distribution center, please allow 2 business days for it to process.

Please understand we can only accept returns on merchandise purchased from our online store. All items purchased on sale are final and non-refundable. We'll email you once we've received and processed your return. Please allow 2 weeks from the time you mail your order for your return to be processed.
 
 
CARE Instructions:
Machine Wash
- Cold water
- No Bleach
- Delicate Cycle
- Make sure garment is turned inside out.
- Hang dry for best results
- Iron from reverse side, low settings.
- It is best to avoid ironing the image area

Terms and Conditions:

These terms and conditions of use (the "terms") set forth the terms on which 2 iLL Clothing provides you access to this web sites. You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.


DISCLAIMER
You expressly acknowledge that your use of this site is at your sole risk. 2 iLL Clothing is providing this site and its contents on an "as is, as available" basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, 2 iLL Clothing disclaims all such representations and warranties, including but not limited to warranties of merchandising and fitness for a particular purpose - some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, 2 iLL Clothing does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.
Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall 2 iLL Clothing nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. 2 iLL Clothing also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.


PROMOTIONAL OFFERS, CONTESTS, AND SWEEPSTAKES
2 iLL Clothing reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.
 
TRADEMARKS
2 iLL Clothing is a registered trademark in the United States and other countries. 2 iLL Clothing trademarks may not be used without the written permission of 2 iLL Clothing and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits 2 iLL Clothing . Any rights not expressly granted herein are reserved.
 
COPYRIGHT AND PROPRIETARY RIGHTS
All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site ('Content') are the property of 2 iLL Clothing , its merchandise suppliers, or its licensees. The overall design and appearance of this Site is the proprietary trade dress of 2 iLL Clothing .
The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with 2 iLL Clothing. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate 2 iLL Clothing's copyright, trademark and other proprietary rights.
All Content on the Site is protected by United States copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which2 iLL Clothing uses in connection with the Site shall remain the exclusive property of 2 iLL Clothing. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of 2 iLL Clothing . All other trademarks, product names and company names or logos on the Site are the property of their respective owners.
 
COMMUNICATIONS PROVIDED BY USER
Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by 2 iLL Clothing or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, 2 iLL Clothing is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant 2 iLL Clothing and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully licensee right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant 2 iLL Clothing and its affiliates and licensee the right to use the name that you submit with any review or comment, if any, in connection with such communication.